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Frequently Asked Questions
   
How long does a jar of Nanofibres® last?
A full sized Nanofibres jar lasts approximately between 30 and 45 days dependent on use. Simply shake (with the lid screwed on) to gauge how much you have left. Do not leave yourself short.

   
Does it look natural?
Nanofibres looks completely natural; in fact, we offer a 30-day money back guarantee if you're not completely satisfied with the way that Nanofibres looks.

   
How long after application will Nanofibres® last?
They will remain in the hair until the next shampoo wash.
   
Will the fibres become dislodged?
Applied correctly, Nanofibres can be used with confidence. We recommend applying a layer of fibres, followed by a few short bursts of Locking Mist to hold them in place. This should then be repeated for extra volume.
   
Can Nanofibres® stain clothes or bed linen for example?
No. Our fibres are 100% colourfast so no dye is transferred to clothes, bed linen or your scalp. If the fibres drop onto a surface, simply dust them away with a dry hand.
   
How do I choose a colour?
Use the colour chart provided to find the closest suitable match for your hair colour, remembering that you can easily mix colours for different combinations (e.g. slightly greying hair or highlights).
   
What do I do if the colour I have chosen is the wrong match for my hair?
We understand that when you first order Nanofibres, it can be difficult choosing a colour that suits you. If this happens, simply send the jar of Nanofibres back to us and we will swap it for an alternative colour for no extra cost.
   

My hair is greying slightly - is Nanofibres® suitable?
Yes. You should sprinkle the main colour first (e.g. black, brown, blonde etc) followed by a sprinkling from a grey (or white) container. The fibres are completely dry and will intermingle perfectly. This method can be used with any colour combination (e.g. highlights).
   
How is Nanofibres® packaged and delivered?
Nanogen uses discreet packaging and is mailed out in unmarked boxes, so no-one will ever know you're using Nanofibres!
   
Can I use a hairdryer after applying Nanofibres®?
If Nanogen Locking Mist has been applied, strong wind or a hairdryer would not dislodge the fibres - however, since Nanogen should always be applied to dry hair, we do not recommend blow-drying.
   
Can I comb my hair after applying Nanogen?
Yes, but using a wide toothed comb. It is more for shaping than fine grooming. Most people just use their hand and fingers to pat their style into place.
   
Are the fibres waterproof?
Nanofibres will be resistant to rain and sweat, but once subjected to something like a shower or swimming they will wash out.
   
I wash my hair every 3 days; do I need to apply the product daily?
Nanofibres is designed to remain bound to the hair until you wash them again and there is no need to re-apply the product daily, however a small amount of fibres will become dislodged from contact with the pillow and these areas can be touched up as required.
The product is colourfast and will not stain clothing or the scalp. The product is completely natural and safe even if kept on hair for several days. In fact, Nanofibres is an entirely cosmetic product that will in no positive or negative way affect your natural hair or scalp.
   
Can I use styling products such as waxes and
gels with Nanofibres®?

To achieve best results, Nanofibres should be applied to dry hair.

Therefore, the product is not suitable to be used along with several styling products sporting the 'wet look' appearance, such as waxes, gels, hair gums, etc. Applying Nanofibres to hair that has been treated with a 'wet look' hairstyle product may cause the fibres to clump and ruin the natural appearance. You may, however, freely style your hair with mousse, hairspray or any other product, which does not leave a greasy film on your hair.

We would advise to style the hair first, allow them to dry and then apply Nanogen. We would also strongly recommend using Nanogen Locking Mist along with the Nanofibres fibres. The Locking Mist was specially developed to maximise the performance of Nanofibres fibres in your day-to-day lives. Its formula maintains the hair-Nanogen fibres matrix even through slight rain, wind and sweat. Use the Locking Mist as a final touch to your hairstyle to secure the shape all day long.
   
Is Nanofibres® safe to use with hair re-growth formulas such as Minoxidil?
Yes. These special fibres are completely non-toxic and do not interfere with any other Nanogen products, or other topical formulations that you may be using. Nanofibres is simply a cosmetic preparation.
   
Should I take the plastic cover off the jar or am I supposed to pierce my own holes?
The plastic cover is there to ensure the product is delivered in the best condition, so you should take the cover off as it allows the product to flow out of the jar easily and for you to be able to apply it evenly on your hair.

Nanofibres have been in continuous development since their invention nearly a decade ago to make them the finest instant hair camouflage available. Today, Nanofibres offers several patent pending advantages over rival newcomers. That's why Nanofibres are regarded as the "premium brand" and continue to be endorsed by the most reputed hair loss organisations in Europe and around the world. Upgrade to Nanogen's Nanofibres today.


Sponsored by Mark Glenn Hair Enhancement

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Patent-Pending Electrostatic Jar
The Nanofibres jar is specially designed to give maximum static charge to the microfibres. Fibres become more charged as they exit the dispensing mesh. The materials in the Nanogen dispensing system have been chosen based on their electrostatic donating potential.

Discreet Packaging
At Nanogen, we respect your privacy. Only outer cartons and package inserts describe the nature of each Nanogen product. Keep Nanogen products anywhere with confidence.

Did you know
Nanofibres were originally developed to aid hair transplant patients whilst in recovery. The authentic look gained from Nanofibres was perfect for people waiting for the results that surgery gave them.

Today, Nanofibres are extremely popular with people from all walks of life, all over the world, who want to look their best everyday and feel great about their appearance.

Nanofibres have been improved and developed constantly since their invention 10 years ago. Because of this, Nanofibres offers several patent pending advantages over rival newcomers. That's why Nanofibres continue to be endorsed by the most reputed hair loss organisations in Europe and around the world. Upgrade to Nanogen's Nanofibres today.


Nanogen: 10 years of experience
Nanogen is the foremost expert on thinning hair and scalp care. It is a pioneer in hair loss solutions. Once developed, it quickly became the world’s leading microfibre camouflage product.

In 1999, Nanogen was born. A British biotech start-up with a focused interest in hair loss research. The founder, Elliot Isaacs, a pharmacologist and expert in his field, set up a like-minded team to develop solutions for thinning hair.

Today Nanogen is a world leader with several patents pending on hair loss research and other treatments for thinning hair.

No wonder Nanogen has become so popular that it is now available in over 80 countries worldwide. Every minute, someone, somewhere in the world is enjoying the benefits that Nanogen can give.

Nanogen is a unique product which provides unique results.

 

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Copyright 1999 - 2009 Pangaea Laboratories Limited. | Customer Services 0845 121 6868 or nanogen@pangaea.co.uk
Nanogen provide hair loss treatment & camouflage for thinning hair. Nanofibres is the instant hair thickening hair camouflage with patented technology.
Perfect for both Male and Female hair loss. Only Nanogen hair loss products are approved by the Alopecia Society and recommended by many of the
world's leading hair loss professionals including eminent hair transplant surgeons.
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